Here is how to set up the app on ios or Android.
On Android download link is
https://play.google.com/store/apps/details?id=org.iotsolutions.manager
On ios link is
https://apps.apple.com/ie/app/location-tracker-manager/id1482888154
Then enter your email as username and password that was sent to you.
Website/laptop Login
To view on a laptop this is the website https://gps.iotsolutions.ie/
Username is : your email address
Password: is password that was sent to you.